Terms & Conditions
1. About these Terms
Niagara Private Tours is a brand operated by Get Limo Inc., an Ontario corporation (“Get Limo Inc.”, “Niagara Private Tours”, “we”, “us”, or “our”). These Terms & Conditions govern use of https://privateniagarafallstours.com and bookings for our tours, chauffeured transportation, custom itineraries and related services. By making or paying for a booking, you accept these Terms and confirm that you are at least 18 years old and have authority to act for every passenger included in the booking.
2. Bookings and quotations
For Book & Pay Now services, submitting details does not alone confirm a reservation. The reservation is confirmed only after successful payment and issuance of a booking confirmation. A Request a Quote submission is an enquiry, not a reservation. A personalized quotation becomes a confirmed reservation only after required payment succeeds and Niagara Private Tours issues a booking confirmation. Availability may change until confirmation.
3. Prices, taxes and payment
Prices are in Canadian dollars unless clearly stated otherwise. Applicable taxes, inclusions, options and the total payable are shown before payment. We may correct an obvious pricing or description error before confirmation and offer the choice to accept the correction or cancel without charge. Stripe processes payments; we do not receive full card details. Electronic booking, acceptance and payment records form part of the agreement.
4. Customer information, passengers and vehicles
You must provide accurate contact, date, pickup, passenger, luggage, flight and special-assistance information and promptly report changes. Passenger and luggage limits apply. We may substitute a reasonably comparable or upgraded vehicle where operationally necessary. For a mechanical issue, we will take reasonable steps to provide a replacement, reschedule or an appropriate refund for undelivered service.
5. Pickup, airports and timing
Be ready at the confirmed pickup place and time and remain contactable. Where flight monitoring applies, airline delays are not automatically cancellations; pickup may be adjusted using available flight information. Material passenger lateness or inability to locate or contact the passenger may reduce service or result in a no-show under the Cancellation Policy. We are not responsible for missed flights or connections caused by inaccurate customer information, passenger delay, events beyond our control, or insufficient connection time, except where liability cannot legally be excluded.
6. Itineraries and suppliers
Routes, stop order and timing may reasonably change because of traffic, safety, weather, closures or operating conditions. Attractions and other suppliers are independent and their availability may change. If a material included component becomes unavailable, we will use reasonable efforts to offer an alternative, reschedule or appropriate partial refund. Extra stops, waiting or time require approval and may change the price. A modification request does not change a confirmed booking until approved.
7. Cancellations and refunds
The Cancellation Policy and Refund Policy are incorporated into these Terms. Booking-specific conditions disclosed in a quotation or before payment also apply and govern over general terms to the extent permitted by law.
8. Children and accessibility
A responsible adult must accompany children. Request child seats, accessibility accommodations or special assistance in advance so suitability and availability can be confirmed. We will make reasonable efforts to accommodate disability-related needs and preserve rights protected by law.
9. Passenger conduct and property
Passengers must act lawfully and respectfully. Smoking, vaping, unlawful drugs and unlawful or unsafe alcohol use are prohibited in vehicles. We may refuse or end unsafe, abusive, unlawful or materially disruptive service. Customers are responsible for reasonable, documented repair or extraordinary cleaning costs caused by deliberate or negligent passenger conduct, but not normal wear or company negligence. Report lost property promptly; recovery is not guaranteed.
10. Force majeure
Neither party is responsible for delay or failure caused by events beyond reasonable control, including severe weather, road closures, emergencies, government action, labour disruption or supplier shutdown. We will act reasonably to communicate, adjust, reschedule or refund undelivered portions where appropriate and required by law.
11. Liability and customer responsibility
To the fullest extent permitted by law, we are responsible only for reasonably foreseeable loss directly caused by our breach or negligence. We are not responsible for independent supplier acts or indirect losses outside our reasonable control. Nothing excludes liability for fraud, wilful misconduct, death or personal injury caused by negligence, or liability or statutory rights that cannot legally be excluded. Customers are responsible only for loss arising from their unlawful, fraudulent or negligent conduct, not company negligence.
12. Payment disputes and fraud
Contact us promptly about an unrecognized, duplicate or incorrect charge. Do not initiate a chargeback for a valid charge without first giving us a reasonable opportunity to resolve the concern. We may verify identity, decline suspicious transactions and provide relevant booking, acceptance and service records when responding to disputes or suspected fraud.
13. Website and intellectual property
We aim to keep the website available and accurate but do not promise uninterrupted operation. Website content is owned by or licensed to Get Limo Inc. and may not be commercially reproduced without permission. Third-party links have their own terms and privacy practices.
14. Privacy and communications
Our Privacy Policy explains personal-information handling. You agree to transactional electronic communications needed for enquiries, quotes, payments and bookings. Marketing messages are separately governed by applicable consent requirements.
15. Complaints, law and general terms
Contact info@achauffeur.com or +1-647-390-0006 so we can investigate concerns fairly. Ontario and applicable Canadian federal law govern. Ontario courts may hear disputes, subject to mandatory consumer forums or rights. If a provision is unenforceable, the remainder continues. No failure to enforce is a waiver. These Terms, the confirmation, quotation and incorporated policies form the entire agreement. Updates apply prospectively; the accepted version remains recorded. Nothing reduces applicable consumer rights.
16. Contact
Get Limo Inc., operating Niagara Private Tours. Website: https://privateniagarafallstours.com. Email: info@achauffeur.com. Phone: +1-647-390-0006.
Policy version: 2026-09-19. Published and effective September 19, 2026.